I moved to Ottawa few years ago to study Mechanical Engineering at the University of Ottawa. Like a lot of students, I needed a part-time job; so I took one at a big sporting retail store (Decathlon) assembling bikes. Nothing glamorous. Just boxes, tools, and repetition.

But the work stuck.

I started spending more time in the workshop, learning from the technicians, asking questions, getting my hands dirty. Before long, I was promoted into the workshop as a technician, tuning skis and snowboards, repairing bikes, and fixing whatever rolled through the door. That’s where it clicked: this wasn’t just a job, this was a craft!

I kept pushing. I took on a second job at Full Cycle, one of Ottawa’s most respected bike shops, working both gigs at the same time. Days were long, hands were wrecked, standards kept rising. I learned what good work looks like and how rare it actually is.

When my studies ended, I chose to stay in Ottawa. I joined Kunstadt Sports, where I leveled up fast and became a professional technician, working on higher-end gear and more demanding jobs. Later, I stepped into a lead technician role at Sportchek, taking on more responsibility and setting the tone in the workshop.

Through all of it, the pattern was clear.

Big stores care about volume.
Real shops care about the work.

I’ve been tuning skis and snowboards for nearly a decade, and working on bikes for four to five years. I’ve seen rushed jobs, sales-driven repairs, and shortcuts that cost riders time, money, and trust. Commuters Repair Shop exists because I didn’t want to be part of that system anymore.

No scripts. No quotas. No corporate pressure.
Just experience, precision, and respect for the craft.

This shop is built for people who actually use their gear (commuters, riders, skiers, snowboarders) and want it done right without the runaround.

Drop in.
We’ll take care of it.